FAQ
How do you clean the cushion?
The cushion unsnaps from the base and the foam is easily removable by unzipping the back. The cover should be washed in cold water and hung up to dry. DO NOT PLACE IN THE DRYER.
What if my dog doesn’t like it?
Honestly, not every dog is going to. There are some dogs that are happy to sleep anywhere and then there are others that have to have the perfect setting with perfect lighting. Our suggestion is to first remove the old bed so it’s no longer an option. Then with positive reinforcement coax your dog onto the new bed. One of our dogs really didn’t want anything to do with it until we removed his old bed and then placed it next to a chair so he could be properly pampered while lounging.
Can I use my own upholstery? I want it to match other furniture.
Yes, however, we would not be able to guarantee wear-ability or wash- ability. We personally test and sometimes pre-shrink fabrics before they are sewn into cushion covers. We would just ask for a sample to be sent to us prior so we can assess it.
Can you stain the wood to match our existing furniture?
We apply several coats of an oil based finish that brings out the natural beauty of the wood and grain. Over time the wood will deepen in color, with the exception of walnut which can lighten in direct sunlight. There are so many types of finishes out there and trying to match something that already exists is a unique trade all into itself.
What is your return policy?
If there is any type of manufacturer defect, give us a call and we will figure something out together with you.
What is the weight limit?
Each bed is made with a particular pet size in mind. In saying that, we have personally tested them with 200lbs.
We have an older dog can we get the cushion in memory foam?
Every cushion has a top layer of memory foam, then a layer of denser foam so your pup doesn’t “bottom out” when lying down. f you prefer for the entire cushion to be only memory foam, please contact us directly.
We have a very large dog can you make a bigger bed?
Of course, send us an email with the size you have in mind or give us a call and we can discuss what would best fit your needs. Also, check out Three-Headed Monster in Large, it’s pretty spacious!
Can I customize the design?
What do you have in mind? Give us a call or email with request, we are happy to speak with you about your needs.
Can it be used outside?
No. The laminate over the bent plywood base is not weather proof and while the upholsteries vary in being water repellent, none are waterproof.
Do you make furniture for cats too?
While we do not make additional items for kitties, who’s to say they can’t use these beds? Tell them it’s for the dog and I’m sure they will immediately claim it for their own. It will be our secret.
Are your beds chew proof?
If your dog is a chewer or still a puppy and learning their manners these beds are not for you.
